moleLegal Notice

Our platform operates under strict jurisdiction-based access controls. We serve users only in territories where our services comply with applicable local law. This notice outlines our legal framework, your responsibilities as a user, and how we handle your data and account security.

At mole, we believe transparency about our legal standing and your rights is essential. Whether you access our sportsbook, live-dealer tables, slot games, or esports markets, you are responsible for verifying that your use complies with the laws of your own jurisdiction.

Service Availability and Jurisdiction

We do not offer our services in jurisdictions where online wagering is prohibited by law. Our platform is available only where local regulation permits. Users are responsible for verifying that access and use of mole comply with the laws of their own jurisdiction. We reserve the right to restrict or suspend access to users in territories where we cannot legally operate.

If you are accessing mole from a region where our services are not permitted, you do so at your own risk and in violation of local law. We cannot be held liable for any consequences arising from unauthorised access in restricted jurisdictions.

Account Eligibility and User Responsibility

By creating an account on mole, you confirm that you are of legal age in your jurisdiction and that you have the legal right to use our platform. You are solely responsible for ensuring your compliance with local gambling, financial, and data-protection laws. mole does not verify the legality of your access in your specific location — that responsibility rests with you.

We require accurate personal information during registration. Any false or misleading information may result in account suspension or termination. Your account is personal and non-transferable; you may not share login credentials or permit others to use your account.

Data Protection and Privacy

mole collects and processes personal data in accordance with our Privacy Policy. We employ industry-standard security practices to protect your account, payment information, and transaction history. Your data is stored securely and is never shared with third parties except where required by law or to process your transactions (for example, with payment processors such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet).

We retain your data for as long as your account is active and for a reasonable period thereafter to comply with legal and financial obligations. You may request access to, correction of, or deletion of your personal data by contacting our support team, subject to legal retention requirements.

Payment Processing and Financial Responsibility

All deposits and withdrawals on mole are processed through authorised payment channels. We support local Indonesian payment methods including mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers via online payment, e-wallet, mobile banking, and local payment. You are responsible for ensuring that your payment method is lawfully yours and that your use of mole does not violate your bank's or payment provider's terms of service.

mole is not responsible for delays, failures, or disputes arising from your payment provider. All transactions are final once processed. Refunds are subject to our Terms and Conditions and are not guaranteed.

Our Compliance Commitments

mole operates with a commitment to fair play, user protection, and legal compliance. We maintain records of all transactions and user activity as required by applicable law. Our platform is regularly audited to ensure that our games, odds, and payouts meet industry standards.

We do not engage in unfair practices, market manipulation, or fraud. Any user found to be engaging in such conduct will have their account suspended and may be reported to relevant authorities.

Contact for Legal Inquiries

If you have questions about this Legal Notice, our compliance practices, or your rights as a mole user, please contact our support team through the channels listed on our platform. We are committed to responding to legal inquiries promptly and transparently.

For users in Jakarta, Surabaya, Bandung, Medan, or Semarang, our support team is available to assist with account, payment, and legal questions. We maintain records of all correspondence for compliance purposes.

This Legal Notice was last updated and reflects mole's current compliance framework. We reserve the right to update this notice at any time. Continued use of mole following any update constitutes your acceptance of the revised terms.